Privacy policy

Privacy policy

Privacy Policy – Aqwa Power

 

At Aqwa Power, the local office of the Enerlution factory in Iraq, we respect your privacy and are committed to protecting the data and personal information we collect from you. This policy aims to explain how we collect, use, and share your information when you use our website or benefit from our services and products.


1. Information We Collect

We may collect the following information from you:

  • Full name and contact details (phone number, email address, physical address).

  • Information related to product or service requests, such as solar energy system details.

  • Technical data on how you interact with our website (via cookies).

  • Any additional information you voluntarily provide when contacting us.


2. How We Use Your Information

The information we collect is used to:

  • Process orders and deliver the products and services we offer (solar systems, batteries, inverters, accessories, and installation services).

  • Improve our services and enhance user experience on our website.

  • Communicate with you regarding offers, updates, or inquiries.

  • Comply with legal and regulatory requirements.


3. Information Protection

We apply strict security measures to protect your information from unauthorized access, loss, alteration, or disclosure. Your data is securely stored in password-protected and encrypted systems in accordance with international standards.


4. Information Sharing

We do not sell or rent your information to any third parties.
We may share your information only with our technical partners and service providers as part of order fulfillment and service delivery, under strict confidentiality agreements.
We reserve the right to disclose information if required by law or by relevant government authorities.


5. Your Rights

You have the right to:

  • Request access to the information we hold about you.

  • Request correction or deletion of your data.

  • Withdraw your consent for the use of your data at any time (unless we are legally required to retain it).


6. Cookies

We use cookies to enhance user experience on our website.
You can disable cookies through your browser settings if you wish.


7. Changes to This Privacy Policy

We reserve the right to update this policy from time to time. Any changes will be posted on this page, so please review it periodically.


8. Contact Us

If you have any questions about this privacy policy or your personal data, please contact us via:

  • Email: [Insert your email address here]

  • Phone: [Insert your phone number here]

  • Address: [Insert your Iraq office address here]